About Adobe CS4 Installation Errors : Error Number 2

I needed a fast tool for creating the mockup of my new blog template. I thought what can be better than Dreamweaver, as it’s the tool that I use for most of my freelance work. As I won’t be needing Dreamweaver on this computer for more than a few days, I downloaded and tried to install the Dreamweaver CS4′s trial version.

I’m running on Windows 7 64bit Ultimate. Right away, the installation started giving errors. This is the error message:

Adobe Dreamweaver CS4 LangPack (en_US)
Error: Error 2.

And if you try to run Dreamweaver, this message box appears:

Could not locate the Resources file in the Configuration folder.
This file is required to run Dreamweaver.
Please reinstall the application.

For a few hours I tried to find how to solve this problem. Disabled all firewall, antivirus software, startup tools. A fresh restart, not opening any programs while restarting, even not moving the mouse, or praying. Nothing was helping.

At the end, a lost comment in the huge interwebs of blogs and forums saved my day while searching Google.

If you are using Vista or Windows 7 and encounter error 2, check this folder:

C:\Users\Public\Documents

I’m definitely certain that, you do not have that one created. Simply create it by hand and watch the magic happen.

Isn’t it fun ? Wait! What’s more disturbing is that Adobe installation does not create or put any files or folders in here. Sooo strange…

Adobe Air 1.5 And Windows 7 Beta

As you might have already tried, Adobe Air’s new 1.5 update is not installing on Windows 7, even when you try with admin priviledges. Plus uninstallation fails if you were able to install with the new version. Solution ? Uninstall by hand. Delete the Adobe Air files and folder from your Program Files folder :

C:\Program Files\Common Files\Adobe AIR
–or if you are running 64bit :
C:\Program Files (x86)\Common Files\Adobe AIR

Delete appropriate folder for your Windows 7 installation.

To remove the uninstallation we need to delete a registry key.
Click Start, and then select “Run”, write Regedit and click OK. The key is located in :

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe AIR
–or if you are running 64bit os :
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe AIR

Be careful, do not delete anything else from the registry.

After these steps you will be able to install Adobe AIR with admin priviledges. By the way, do not let AIR to install tools from the web, as this might cause the same error. Download them to your harddisk first.

If you are still having problems installing Adobe Air 1.5, try downloading and installing Windows Install Clean Up utility from Microsoft. This tool will show all software installed by “Windows Installer”. Delete Adobe AIR installation from the database.

If you are still “still” having problems, these might help also:

If you are not able to install AIR applications from web, download the AIR file. Then go to the folder I mentioned at the quote down here, and run “Adobe AIR Application Installer.exe” as administrator. Locate the AIR file from the opened explorer, and install.

C:\Program Files\Common Files\Adobe AIR\Versions\1.0
–or if you are running 64bit :
C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0

Always run AIR application as Administrator (do not run untrusted software, as you’ll be giving every available permission for every action on your computer). If this is the error you are receiving, you definitely need to run as admin.

This application requires a version of Adobe AIR which cannot be found. Please download the latest version of the runtime from http://www.adobe.com/go/getair, or contact the application author for an updated version.

Have you ever installed Adobe Media Player ? Uninstall the older version. Or simply delete the folder and use Windows Install Clean Up here too.

C:\Program Files\Adobe Media Player
–or again if it’s 64bit :
C:\Program Files (x86)\Adobe Media Player

Check out Flash Shared Object cache, delete them. Don’t hesitate. Locations of the Shared Object folder for your operating system can be found here. For Windows 7 it is ,

C:\Users\AppData\Roaming\Macromedia\Flash Player\#SharedObjects

Try not to install Adobe AIR 1.5 alone. This time, try installing Adobe Media Player‘s new version from Adobe’s web site. It will install AIR automatically.